Contact

Systems Material Handling Co.

16355 South Lone Elm Road
Olathe, KS 66062 USA

Phone: 913-829-1000
Toll Free: 800-255-4109
Fax: 913-829-9208
Email: smh@smhco.com

Hours:
Office: 8 a.m.-5 p.m. CST
Sales Hours: 7 a.m.—7 p.m.
Warehouse: 6 a.m.-11:30 p.m. CST

Sales

SMH® is dedicated to service, quality and competitive pricing to all its customers. We offer several different service options to our customers to make finding and ordering parts easy and convenient. We offer:

• Extended sales hours from 7 a.m. to 7 p.m. Central Time
• Order by fax 24 hours a day at 913-764-7278
  
• A cash-for-parts-returned program
  
• Same day shipping for orders placed by 4:00 pm central time
  
• IRMN®-The state-of-the-art part inquiry and ordering software program

For personalized information, contact your SMH® Customer Service Representative at 800-255-4109 or via e-mail.

Support
SMH® can be counted upon to provide top-notch support to our customers. Our Support Center provides:

• A contact person for return authorizations
• Answers to all your questions regarding product and order issues

For personalized information, contact us toll-free at 800-255-4109 ext. 3026 or via e-mail.

Technical Information Services
SMH® Technical Information Service department offers customers the highest level of technical information available, including:

• Providing application specific part number look-up
• Technical specifications and information
• Complete sourcing of OEM captive and difficult-to-find parts

For full details, contact us toll-free at 800-255-4109 or via e-mail.